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Registered as Health Centre. NICA 54.250 Online and Face-to-face Therapy
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  • Spanish

1-Introduction

This Privacy Policy has been developed taking into account the provisions of Organic Law 3/2018, 5 December, on the Protection of Personal Data and the guarantee of digital rights (hereinafter LOPD – GDD), as well as by Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the circulation of such data, hereinafter the GDPR.

This Privacy Policy aims to inform the holders of the personal data, for which information is being collected, the specific aspects related to the processing of their data, among other things, the purposes of the processing, the contact data to exercise the rights that assist them, the periods of retention of the information and security measures among other things.

2-Data Controller

In terms of data protection INMACULADA RODRIGUEZ NGEL with NIF: 25681928J, registered office at C/ Avda. de Andalucía 25, office 12, 29006 Malaga must be considered Data Controller, in relation to the treatments identified in this policy, specifically in the section “Data processing”.

The following are the identification data of the owner of this website:

Data Controller: INMACULADA RODRIGUEZ ANGEL

Mailing address: C/ Avda. de Andalucía 25, office 12, 29006 Málaga

E-mail address: info@psicologainmarodriguez.com

3-Data processing

The personal data requested, if any, will consist only of those strictly essential to identify and meet the request made by the owner thereof, hereinafter the interested party. Such information shall be treated in a fair, lawful and transparent manner in relation to the data subject. Moreover, personal data will be collected for specific explicit and legitimate purposes, not being further processed in a manner incompatible with those purposes.

The data collected from each data subject will be adequate, relevant and not excessive in relation to the corresponding purposes for each case, and will be updated whenever necessary.

The data subject will be informed, prior to the collection of his data, of the general extremes regulated in this policy so that he can give the express, precise and unequivocal consent for the processing of his data, in accordance with the following aspects.

4-Treatment purposes

The purposes for which each of the treatments are carried out are contained in the information clauses incorporated in each of the data collection routes (web forms, paper forms, locutions or posters and information notes).

And they will be as follows:

 

WEB CONTACTS OR ELECTRONIC MAIL and CURRICULUMS

5-What data do we collect through the Web?

We may treat your IP, which operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with details in the contact form, you will identify yourself to be able to contact you, if necessary.

6-For what purposes will we process your personal data?

Answer your queries, requests or requests, related to the health services offered at the clinic.

Manage the requested service, answer your request, or process your request.

Information by electronic means, which will be about your request.

Make him participate in the recruitment processes carried out by INMACULADA RODRÍGUEZ ANGEL

7-Legitimation

As a general rule, prior to the processing of personal data, INMACULADA RODRÍGUEZ NGEL obtains express and unequivocal consent from the owner thereof, by incorporating informed consent clauses in the different information collection systems (inhabited by Article 6.1.a GDPR).

However, in the event that the consent of the data subject is not required, the legitimizing basis of the processing in which INMACULADA NGEL IS covered is the requirement of a contractual or pre-contractual execution (enabled by Article 6.1.b GDPR) or the existence of a specific law or rule authorizing or requiring the processing of the data of the data subject (enabled by Article 6.1.c GDPR).

 

Also the processing by INMACULADA RODRÍGUEZ ANGEL, may be carried out for the satisfaction of legitimate interests pursued by the controller or by a third party (enabled by Article 6.1.f GDPR)

8-Recipients

Your data will not be transferred to anyone, except by legal obligation.

9-Proceedings

As a general rule, personal data are always collected directly from the data subject, however, in certain exceptions, the data may be collected through third parties, entities or services other than the data subject. In this sense, this point will be transferred to the interested party through the informed consent clauses contained in the different ways of collecting information and within a reasonable time, once the data has been obtained, and no later than one month.

10-Conservation terms

The information collected from the data subject will be kept as long as it is necessary to fulfill the purpose for which the personal data were collected, so that, once the purpose has been fulfilled the data will be canceled. Such cancellation will result in the blocking of the data being retained only, to meet the possible responsibilities arising from the processing, during the limitation period of these; the deadline will be carried out on the destruction of the information.

11-Navigation data.

In relation to the browsing data that may be processed through the website, in case data subject to the regulations are collected, it is recommended to consult the Cookies Policy published on our website.

12-Rights of interested parties.

The data protection regulations grant a number of rights to data subjects or data subjects, users of the website or users of the social media profiles of INMACULADA RODRÍGUEZ ANGEL.

These rights that assist interested persons are as follows:

– Right of access: right to obtain information on whether your own data is being processed, the purpose of the processing being carried out, the categories of data concerned, the recipients or categories of recipients, the retention period and the origin of such data.

– Right of rectification: right to obtain the rectification of inaccurate or incomplete personal data.

– Right to erasure: right to obtain the deletion of the data in the following cases:

  • When the data is no longer necessary for the purpose for which they were collected
  • When the data subject objects to the treatment
  • When they are to be abolished in compliance with a legal obligation
  • Where the data have been obtained under an information society service on the basis of Article 8(1) of the European Data Protection Regulation.

– Right of opposition: right to object to a certain processing based on the consent of the interested party.

– Right of limitation: right to obtain the limitation of the processing of data when one of the following situations is:

  • Where the data subject challenges the accuracy of the personal data, for a period that allows the company to verify the accuracy of the personal data.
  • When the processing is unlawful and the data subject opposes the deletion of the data.
  • When the company no longer needs the data for the purposes for which they were collected, but the interested party needs it for the formulation, exercise or defense of claims.
  • Where the data subject has objected to the processing while checking whether the legitimate reasons of the company prevail over those of the data subject.

– Right to portability: the right to obtain the data in a structured, commonly used and mechanically readable format, and to transmit it to another controller when:

  • Treatment is based on consent
  • The processing is carried out by automated means

– Right to lodge a complaint with the competent supervisory authority

Interested parties may exercise the rights indicated by contacting INMACULADA RODRÍGUEZ NGEL, by writing, sent to the following address:

info@psicologainmarodriguez.com indicating in the subject line the right that you wish to exercise and attaching a copy of your ID for the purpose of matching the identity of the subject.

In this sense INMACULADA RODRÍGUEZ NGEL will attend your request as soon as possible and taking into account the deadlines provided in the regulations on data protection.

13-Conditions Online Therapy

Although in most cases the most common and recommended is that the patient attends the psychologist’s office and performs face-to-face work, certain circumstances (time, distance, displacement…) may make it advisable for the therapy to be performed through a video call. Online psychological therapies add to most goodness of traditional therapies other advantages that make them very attractive:

-Free choice of the professional: If you reside in a population that does not have any psychological center or this is not to your liking, you can start with a psychological therapy, reside where you reside.

-Saving time and money: By conducting sessions from home or from your work, you will save all the time and expenses dedicated to moving to our facilities. In addition, the price of an online therapy session is 10 euros lower than that of face-to-face therapy.

-Greater comfort and intimacy: Some people may feel more comfortable in the privacy of their home, especially when starting treatment. In addition, they may also prefer to perform such therapy to be able to choose professionals from a different environment than their own.

There are several articles and scientific papers that conclude that online therapy achieves a level of satisfaction (for both the therapist and the patient) equivalent to that of face-to-face therapy. The same studies conclude that the clinical efficacy of both forms of treatment is also very similar, so their therapeutic usefulness is unquestionable.

If you are interested in contracting this type of service you can write to us at our address info@psicologainmarodriguez.com or through our CONTACT FORM, to leave us your data and be able to collect the corresponding informed consent. We will contact you to arrange a first interview in which in addition to checking the suitability of the connection, we can better know what is the demand that you want to raise us and evaluate if it is feasible that you benefit from this type of treatment.

Please note that due to the features of the service, this amount will be charged in advance. You can pay completely securely by bank transfer, Paypal or Tranferwise if you are outside the European community. This form of payment does not incur any additional cost to the patient.

Once we have verified that the deposit has been made we will contact you to arrange time and date of your consultation, as well as offer you the possibility to book an appointment for future sessions that are scheduled.

Technical requirements for ONLINE THERAPY

Online therapies are carried out through the free Skype video calling service.
You can download this program for free via this link:
https://www.skype.com/es/download-skype/skype-for-computer/
or …. start Skype for Web (trial version)

14-Security

The security measures adopted by INMACULADA RODR-GUEZ ANGEL are those required, in accordance with the provisions of Article 32 of the GDPR. In this sense, INMACULADA RODREZ ANGEL taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of variable probability and severity for the rights and freedoms of natural persons, has established the appropriate technical and organizational measures to ensure the level of security appropriate to the existing risk.

In any case, INMACULADA RODRÍGUEZ ANGEL has implemented sufficient mechanisms to:

  1. a) Ensure the permanent confidentiality, integrity, availability and resilience of treatment systems and services.
  2. b) Restore availability and access to personal data quickly, in the event of a physical or technical incident.
  3. c) Check, evaluate and assess, on a regular basis, the effectiveness of the technical and organisational measures in place to ensure the safety of treatment.
  4. d) Pseudonymize and encrypt personal data, if any.

15-Control Authority

From INMACULADA RODRÍGUEZ ANGEL we make every effort to comply with data protection regulations since it is the most valuable asset for us. However, we inform you that in case you understand that your rights have been undermined, you can file a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6. 28001 – Madrid. Learn more about AEPD. http://www.agpd.es/

16-Cookies Policy

INMACULADA RODRIGUEZ ANGEL in compliance with Law 34/2002, of July 11, on information society services and electronic commerce (LSSI). Consolidated text as of May 10, 2014 (Articles 2 in relation to the definition of Annex (a), 22.2, 37, 38.4 g, 38.3 (i)) informs about the Cookie Policy of your website through the following paragraphs. For more information about this policy or others on the web: info@psicologainmarodriguez.com.

What are cookies?

A cookie is a file that is downloaded and stored on the user’s computer when accessing certain web pages, to store and retrieve information about the navigation that is performed from that computer. Cookies are essential for the functioning of the Internet, providing advantages for the provision of interactive services, facilitating the navigation and usability of our website. Please note that cookies cannot damage your computer and that in return the one that is activated helps us to identify and resolve errors

What cookies do we use and what are they for?

Our website www.psicologainmarodriguez.com uses those referred to as “Third Party Cookies”, more specifically GOOGLE ANALYTICS, an analytics service of Google, Inc. (“Google”). The information generated by the cookie about your use of the Website (including your IP address) will be transmitted and stored by Google on internet servers in the United States. Google will not associate your IP address with any other data available to Google. You may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings of your browser, however, you should know that if you do so you may not be able to use the full functionality of this website.

In addition, you should know that the purpose of such cookies is to collect and unify in statistical reports on the traffic of each website, total audience, visits to specific pages, search engines, browsing times, browser types, referred links, tracking clicks on certain parts of the site, etc.

For more information about Google Analytics click on the following link: https://www.google.com/analytics/learn/privacy.html?hl=es

Blocking or disableding Cookies

The user can allow, block or delete the record of the data provided by the cookies installed on your computer by configuring the options of the browser installed on his computer the browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=es.

We also provide the following links in relation to blocking or disableding cookies in different browsers:

Information about Firefox: https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-

Explorer Information: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Safari Information: http://support.apple.com/kb/ph5042

Opera Information: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Information about Google:
http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

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